When it comes to home improvement-type work, there are many contractors who try to be one-stop shops. And for general contractors, this is fine. But when it comes to mold removal, you want a specialist, not a generalist.
Following are some questions to ask any mold removal specialist you’re thinking about using.
Credentials: Mold removal specialists, like many other professionals, undergo rigorous training in order to be qualified to do their job. And, the industry is highly regulated. Hence, you want to ask any mold removal company you’re thinking about using about their credentials, eg, what exactly are they certified in and where they received their certification.
After Removal Testing: After removing mold from a home, some mold removal companies conduct indoor air quality testing, where necessary. Ask if your situation requires it and if they do it. If not, ask if they can refer you to a qualified company to handle this for you.
Equipment Used: Mold removal companies use a variety of high-tech equipment, eg, ozone generators, pump sprayers, air purifiers, grinders, etc. While you may not know what this equipment is, they should be able to explain to you some of the equipment they use – and what it is used for.
Beyond these things, do the basics like:
(i) Asking for the names of satisfied customers – and calling them.
(ii) Checking industry websites and forums to see if any complaints have been lodged; and
(iii) Checking service contractor sites to see the feedback there.
Hiring a Mold Removal Company: Conclusion
All of the above takes some research on your part. But when it comes to mold removal, you want to be sure to deal with qualified home improvement companies. After all, your home is your biggest investment and nothing can decrease the value of it quicker than mold that hasn’t been properly removed.
